Refund and cancellation policy

Cancelling

Cancel from Billing in your dashboard. Your plan stays active until the end of the term you paid for, and you can resume it until then. Cancelling stops the automatic renewal, so you will not be charged for another term. When the term ends, your dynamic codes enter Continuity Mode and keep redirecting, as the terms of service describe.

Refunds

First payment

If you ask within 7 days of your first payment for a plan, we refund it in full, whatever you used.

Later terms

Payments for later terms, renewals and plan changes are not refunded, in full or in part. Cancelling stops the next term; you keep the plan until the current one ends.

AI credit packs

Purchased credits never expire, and are not refunded.

Our mistakes

If you were charged twice, charged the wrong amount, or could not use what you paid for because of a fault on our side, we refund the affected amount whatever the date.

Your statutory rights

Nothing here limits a right to a refund you have under the Consumer Protection Act 2019 or another law that applies to you.

How to ask, and how long it takes

Write to support@qrcodegenerator.in from the address on the account, with the invoice number or the date of payment. We acknowledge within 3 business days. An approved refund goes back to the original payment method — through Razorpay for rupees, PayPal for dollars — and reaches you within 10 business days, depending on your bank. We issue a GST credit note for every refund.

Delivery

The service is delivered online. A plan is active as soon as payment is confirmed; nothing is shipped.

If we cannot agree

Our grievance officer is Rajesh Dalsaniya, Grievance officer and CEO, Agochar Tech LLP, 415 Decora Square, Sadhu Vasvani Road, Rajkot 360005, Gujarat, India. Email grievance@qrcodegenerator.in, telephone +91 86986 76976. We acknowledge within 24 hours and resolve within 15 days.